Frequently Asked Questions
Everything you need to know about our curated fashion collections.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns for unworn and unwashed items with original tags within 30 days of purchase. Please visit our Returns Portal to start a request.
How do I determine my correct size?
Each product page features a detailed sizing chart. Since our fits vary between slim and oversized, we recommend measuring a similar garment you own for the best comparison.
Do you offer international shipping?
Yes, Word on Fire ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend washing in cold water and hanging to dry. Specific care instructions are located on the inner label of every item.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our partner providers.